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having problems downloading (5)

db1996

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‎06-05-202410:48 PM

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Operating System: Microsoft Windows 11

i boughgt a brand new hp windows 11 and i cant seem to figure out how to download securus vre to my laptop. is there something im supposed to do when getting a new laptop before being able to download anything? i was able to download "web explorer" without any problems but that is about it. thank you for any help!

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having problems downloading (8)banhien

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‎06-06-202403:04 AM

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@db1996

What is the error message ? Did you try

https://ngsvcjvideovisitation.securustech.net/jptds/front/telecore/precall/

Regards.

BH
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    having problems downloading (2024)

    FAQs

    Having problems downloading? ›

    This error means that your computer's security settings blocked the file. Learn more about blocked downloads. On Windows: Windows Attachment Manager could have removed the file you tried to download. To check which files you can download or why your file was blocked, check your Windows internet security settings.

    Why my download is not working? ›

    This error means that your computer's security settings blocked the file. Learn more about blocked downloads. On Windows: Windows Attachment Manager could have removed the file you tried to download. To check which files you can download or why your file was blocked, check your Windows internet security settings.

    Why are apps not downloading? ›

    Troubleshoot problems downloading apps. Important: Clearing cache from Google Play Store is the most common solution to issues when you download apps from Google Play Store. When you clear the cache and data, it may delete some settings on the Google Play Store app like parental controls and password protection.

    How do I fix my phone not downloading? ›

    If you encounter issues while downloading apps, you can try various solutions. Ensure that you are connected to a stable internet connection via Wi-Fi or mobile data. Clear the cache and data of the Play Store app, update the app, check for available storage space, and restart your device.

    Why is Chrome suddenly blocking downloads? ›

    Chrome automatically blocks dangerous downloads and protects your device and accounts from malware or viruses. Download warnings in Chrome help you: Avoid unwanted changes to your browser, computer, or device settings.

    How do I fix downloads not loading? ›

    5 ways to fix Downloads folder not responding in Windows 10/11
    1. Way 1. Restart the File Explorer task. ...
    2. Way 2. Run DISM and SFC scans. ...
    3. Way 3. Perform CHKDSK Utility. ...
    4. Way 4. Change Properties Settings. ...
    5. Way 5. Disable automatic folder type discovery.
    Dec 18, 2023

    Why is my phone refusing to install apps? ›

    These errors might be due to Google Play Store updates, Google cache issues, Google Play Store stored data issues, or Google account issues. The following are some of the most common Google Play Store errors: Google Play Store error code 18.

    How do I fix my App Store not downloading? ›

    Try this if you have an issue when you update or download apps from the App Store on your iPhone or iPad.
    1. Manually update the app. Learn how to manually update an app.
    2. Add a payment method. ...
    3. Resolve a problem with your payment method. ...
    4. Restart your device.
    Apr 18, 2024

    How to reset App Store downloads? ›

    Click Apple in the central panel and find the App Store. Click the side arrow and select all app's files. Choose Reset from the option list. Press the Reset button.

    Why are my downloads failing on my phone? ›

    Downloads will fail if the internet connection cuts out, so make sure you have a strong internet connection. You could try disconnecting your device from the internet and reconnecting to see if that helps. If you're using WiFi, resetting the network at the router can also make a difference.

    Why am I having trouble downloading on my iPhone? ›

    Summary: You can't download apps in iPhone due to various reasons, such as outdated iOS, device running out of storage space, app installation restrictions, etc. Try to restart the iPhone or App Store, update iOS, or check storage space to fix 'unable to install app on iPhone' issue. Check out more tips in this blog.

    How do I force download an app? ›

    1. On your Android phone or tablet, open Google Play Store .
    2. On the right, tap the profile icon.
    3. Tap Manage apps & device. Manage.
    4. Select the apps you want to install or turn on. If you can't find the app, at the top, tap Installed. Not installed.
    5. Tap Install or Enable.
    Apr 8, 2023

    Why am I having trouble downloading? ›

    If your device is low on storage space, it can stop apps from downloading and installing. Your device may be low on space if: You get a notification about storage space. There's less than 1 GB available on your device.

    Why won't my downloads open on my Android phone? ›

    If you can't open a file, it could be because:

    You don't have permission. You're signed in to a Google Account that doesn't have access. The correct app isn't installed on your Android device.

    How to allow downloads on Android? ›

    Allowing app installs from Unknown Sources in Android
    1. Navigate to Setting > Security.
    2. Check the option Unknown sources.
    3. Tap OK on the prompt message.
    4. Select Trust.
    Feb 19, 2024

    How do I fix failed downloads? ›

    Key Takeaways

    To fix a failed download in Chrome, ensure your internet connection is working, reboot your computer, save your file in a different location, use Chrome's incognito window, try a different web browser, disable your antivirus and firewall, or reset Chrome.

    How do I fix a file not downloaded? ›

    Go to "Settings > Privacy and security > Clear browsing data" and select "Cookies and other site data" and "Cached images and files." Click "Clear data." Conflicting extensions might cause download issues. Disable all extensions temporarily and see if the problem persists.

    How do I get my downloads to open? ›

    Click the Start menu and then click your user name. You should see a Downloads folder in the window that opens. Open Windows Explorer ⊞ Win + E . Your Downloads folder may be listed in the left frame under "Favorites" or "Computer/This PC".

    Why can't I open downloaded files on my phone? ›

    If you can't open a file, it could be because:

    You don't have permission. You're signed in to a Google Account that doesn't have access. The correct app isn't installed on your Android device.

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